Category Archives: Social Media

Good customer service can be worth your while

By Barbara | Published: February 3, 2012
Bad customer service experiences are retold to at least 25 people (social media can make that many, many more). Giving your customers a good experience can literally be "money in the bank".
Also posted in Customer Service, Doing Business, Money Matters | Leave a comment

Social networks are good business

By Barbara | Published: July 8, 2011
Everywhere, small business is being encouraged to join an on-line social network. There have been numerous training sessions available. And yet, the take-up rate in Australia is well behind that of other countries.
Also posted in Marketing, Time Management | 2 Comments

Generate Business Through Social Media

By Barbara | Published: February 9, 2010
Social media (Facebook, Twitter etc) can help your business reach many more potential customers. Make the time to use this valuable business tool.
Also posted in Doing Business, Maintaining a Business, Marketing | Leave a comment

Marketing

By Barbara | Published: June 26, 2009
Marketing is the total package of how you present your business and it products or services to the consumer. Every part makes a difference. Be sure your difference is positive.
Also posted in Maintaining a Business, Marketing, Networking | Leave a comment