Category Archives: Maintaining a Business

Search engine optimisation

Search Engine Optimisation (SEO) is necessary if you want your business website to be found by potential customers, however beware those who make misleading guarantees.
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Use focus groups to get customer feedback

Whatever sector you work in, you need customer feedback to help you develop products and services that fully meet people's needs. Focus groups help you gather this feedback.
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Good customer service starts with a smile

As the busiest trading season in the capes area begins, is your business customer service as friendly as it could be?
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Smartphones

Smartphones are now central to business life, so should you replace yours every time a new model is released?
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Encourage new leadership in your business

A reluctant leader can be an excellent addition to management in your business, they might just need a little encouragement.
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