Category Archives: Free Downloads

Lifetime Value of a Customer

By Barbara | Published: April 23, 2007
In the hustle and bustle of serving customers, it is easy to forget the value of that customer to your business. Conversely, once you determine the lifetime value of your customer, it becomes easy to put the right amount of effort into serving that customer’s needs. Use our easy calculator to determine the lifetime value [...]
Also posted in Customer Service, Doing Business, Maintaining a Business | Leave a comment

Rob’s Quick Viability Snapshot

By Barbara | Published: March 29, 2007
It is not unusual to have a great idea. Whether that idea is adequate to return a living wage for you and your family is another question. The quick viability snapshot takes you through the basic questions to know whether you can make it with your idea. Download the free viability snapshot and try to [...]
Also posted in Business Startup, Checklists, Doing Business | Leave a comment

10 Basic Steps of Time Management

By Barbara | Published: March 29, 2007
One of the challenges of being a small business owner is finding the hours in the day to not only work in your business, but to work on your business as well. According to the latest statistics, the average small business owner works 54-58 hours per week in or on their business. Whilst the average [...]
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10 Basic Steps to Starting a Business

By Barbara | Published: March 26, 2007
Starting your own business is both exhilarating and scary! There are several things to consider, depending on whether you are going into a retail shop, a service of some description, manufacturing, or wholesale. Despite the variations, there are a few things which are the same to nearly every business in Australia. These are the basic [...]
Also posted in Business Startup, Checklists | 3 Comments

10 Steps to Creating A Smooth Office

By Barbara | Published: March 26, 2007
If a cluttered desk is the sign of a cluttered mind, what does a clean desk mean? A clean desk (or at least a well-organised one) usually means that you have the space to work, unfettered by unpaid bills and unfinished projects, and the space to put your mind to the task and proceed. Having [...]
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