Category Archives: Customer Service

Avoid Gloom

By Barbara | Published: September 2, 2011
Avoid morale ‘hoovers’. If you are prone to freaking out when you hear bad news, stop hanging around those who scaremonger. Morale hoovers are those who manage to suck the life-blood and positive thoughts right out of you. Don’t hide under the covers, though.
Also posted in Finding Help in Tough Times, Maintaining a Business, Money Matters, Networking | Leave a comment

Hate to Sell

By Barbara | Published: June 10, 2011
The trick to effortless selling is well-executed marketing.
Also posted in Doing Business, Maintaining a Business | Leave a comment

Managing People

By Barbara | Published: January 21, 2011
The right people with the right attitude can create high achievement, whereas the wrong people can quickly turn the business into a non-profit organisation.
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Selling in Tough Times

By Barbara | Published: January 7, 2011
There is no doubt that 2010 was a tough year for almost everyone. And there is no doubt that almost everyone would like to increase sales. Be sure you can do it without giving away important assets or your profit.
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How to Survive Slow Trade Times

By Barbara | Published: October 29, 2010
Focusing on doing the absolute best in your business is the best way to win customers. It’s not rocket science and it doesn’t take thousands of dollars to fund. Let those who are the experts market the region to the outside world. You focus on what you do best; right here; at home.
Also posted in Maintaining a Business, Money Matters | Leave a comment