Doing Business Articles
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- Buying a Business (6)
- Checklists (6)
- Customer Service (36)
- Doing Business (125)
- Finding Help in Tough Times (4)
- Free Downloads (10)
- Maintaining a Business (121)
- Marketing (22)
- Money Matters (27)
- MRBC News (1)
- Networking (9)
- Selling a Business (5)
- Social Media (14)
- Special Report (1)
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Category Archives: Customer Service
By Barbara | Published: 24/01/2014
As the busiest trading season in the capes area begins, is your business customer service as friendly as it could be?
By Barbara | Published: 05/07/2013
Now that businesses are on Facebook, a new problem has arisen. How to respond to negative feedback.
By Barbara | Published: 10/05/2013
In a perfect world, we would never have to complain, however we can learn better ways to voice our unhappiness.
By Barbara | Published: 29/03/2013
Social media IS NOT a fad ... social media should be part of your 2013 marketing plan.
By Barbara | Published: 01/03/2013
Social media is where people share content, opinions, insights and experiences through individual or group postings, as well as a place where business announces new products or offers.