Category Archives: Customer Service

Complaining can bring healthy resolutions to ongoing problems

By Barbara | Published: 10/05/2013
In a perfect world, we would never have to complain, however we can learn better ways to voice our unhappiness.
Also posted in Doing Business, Maintaining a Business | Leave a comment

Social media in business is not a fad

By Barbara | Published: 29/03/2013
Social media IS NOT a fad ... social media should be part of your 2013 marketing plan.
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Social media marketing for business

By Barbara | Published: 01/03/2013
Social media is where people share content, opinions, insights and experiences through individual or group postings, as well as a place where business announces new products or offers.
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Discount shops

By Barbara | Published: 07/12/2012
The discount store is here to stay, so traditional businesses need to find ways to compete, and not necessarily on price alone.
Also posted in Doing Business, Maintaining a Business, Money Matters | Leave a comment

Is the internet killing the traditional retail shop?

By Barbara | Published: 23/11/2012
In the end, consumers will determine which form of retailing survives. Smart retailers will continue to utilize both methods of distribution and reap the rewards of yet another transition in retail shopping.
Also posted in Doing Business, Maintaining a Business, Marketing, Money Matters, Social Media | Leave a comment