Category Archives: Customer Service

Australian Consumer Law when selling goods and services

What Australian Consumer Law means when selling your goods and services.
Also posted in Business Legals, Doing Business, Maintaining a Business, Money Matters | Comments closed

Marketing vs engagement

These days, your business needs to say at the forefront of people’s minds and you can’t do that with the occasional advertisement or email.
Also posted in Doing Business, Maintaining a Business, Marketing, Social Media | Comments closed

Speaking mistakes

Business people often need to make presentations. In-house training, award acceptances, featured business talks and the like can be easily on your agenda with all the nightmare of presentation mistakes and worries.
Also posted in Doing Business, Maintaining a Business, Networking | Comments closed

Use focus groups to get customer feedback

Whatever sector you work in, you need customer feedback to help you develop products and services that fully meet people's needs. Focus groups help you gather this feedback.
Also posted in Doing Business, Maintaining a Business | Comments closed

Good customer service starts with a smile

As the busiest trading season in the capes area begins, is your business customer service as friendly as it could be?
Also posted in Doing Business, Maintaining a Business | Comments closed