Doing Business Articles
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- Customer Service (37)
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- Finding Help in Tough Times (4)
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- Maintaining a Business (123)
- Marketing (23)
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- Selling a Business (5)
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Category Archives: Customer Service
By Barbara | Published: 07/02/2014
Whatever sector you work in, you need customer feedback to help you develop products and services that fully meet people's needs. Focus groups help you gather this feedback.
By Barbara | Published: 24/01/2014
As the busiest trading season in the capes area begins, is your business customer service as friendly as it could be?
By Barbara | Published: 05/07/2013
Now that businesses are on Facebook, a new problem has arisen. How to respond to negative feedback.
By Barbara | Published: 10/05/2013
In a perfect world, we would never have to complain, however we can learn better ways to voice our unhappiness.
By Barbara | Published: 29/03/2013
Social media IS NOT a fad ... social media should be part of your 2013 marketing plan.