Author Archives: Barbara

Should your small business be registered as a company?

For new small businesses, there is usually no need to become a company, however, if you think this is the best alternative for you, here is something to think about.
Posted in Business Startup, Doing Business | Leave a comment

Search engine optimisation

Search Engine Optimisation (SEO) is necessary if you want your business website to be found by potential customers, however beware those who make misleading guarantees.
Posted in Doing Business, Maintaining a Business, Marketing, Social Media | Leave a comment

Use focus groups to get customer feedback

Whatever sector you work in, you need customer feedback to help you develop products and services that fully meet people's needs. Focus groups help you gather this feedback.
Posted in Customer Service, Doing Business, Maintaining a Business | Leave a comment

Good customer service starts with a smile

As the busiest trading season in the capes area begins, is your business customer service as friendly as it could be?
Posted in Customer Service, Doing Business, Maintaining a Business | Leave a comment

Smartphones

Smartphones are now central to business life, so should you replace yours every time a new model is released?
Posted in Doing Business, Maintaining a Business | Leave a comment